Streamline Teamwork and
Conquer Conversations
Empower your customer service with organized workflows:
Effortless Chat Assignment: Assign incoming chats to specific agents based on expertise or availability, ensuring every inquiry receives prompt attention.
Build Winning Teams: Form specialized teams for sales, support, or different shifts. This fosters focused expertise and streamlines communication flow.
Seamless Collaboration: Enable team collaboration on chats for complex inquiries. Share notes, brainstorm solutions, and deliver exceptional customer service together.