Every enquiry is answered in seconds, filtered by a 5-question Chattbot and routed to the right salesperson with the full story — while your catalogue sells around the clock.
Most sales pipelines leak in the same three places. Smart Sales plugs all three.
Web forms sit in an inbox for hours while the buyer contacts your competitor. On WhatsApp, your Chattbot answers in seconds, day or night.
Your best salespeople spend their day qualifying. The Chattbot asks the qualifying questions for them, and only serious buyers reach their phones.
Enquiries scattered across personal phones and inboxes. Every WhatsApp lead is logged, tagged by source and synced to your CRM automatically.
Move potential customers down the sales funnel with a predefined WhatsApp journey. Your Chattbot asks what they need, when, their budget, their role and how to reach them — then scores the lead Hot, Warm or Cold.
Serious buyers get a salesperson straight away. Everyone else gets the right next step automatically, so no enquiry is ignored and no rep time is wasted.
Instantly assigned to a salesperson on WhatsApp, with the lead's answers attached. Target: a human reply within 5 minutes.
Receives a tailored brochure, catalogue or case study and a booking link, with a follow-up task created in the CRM.
Joins an opted-in nurture list for helpful broadcasts until they're ready to buy.
Route by product, region, language or round-robin. Leads land in your shared team inbox and on your reps’ mobile inbox app, so they can reply from anywhere — without using their personal numbers.
Illustrative example
List more products on WhatsApp. Customers browse images, prices and details, add to cart and check out without leaving the chat. Connect Shopify or WooCommerce and order confirmations, payment reminders and delivery updates are sent automatically.
Lead capture plus APIs, webhooks and CRM integration mean every WhatsApp lead, answer and conversation is saved automatically to Odoo, Zoho, HubSpot or Google Sheets. Lead source and conversion tracking show which ads, pages and campaigns actually produce sales.
Send personalised messages to many contacts at once without creating a group chat — each customer gets a private, one-to-one conversation. We create your Meta-approved message templates in your brand voice, so your account stays safe and your image stays professional.
| Smart Sales feature | Jump Start | Power Up | Accelerate |
|---|---|---|---|
| Lead capture & instant lead distribution | Basic | ✓ + APIs & webhooks | ✓ Deep CRM integration |
| Chattbots / dashboard seats | 1 / 1 | 2 / 3 | 3 / 5 |
| Inbound Chattbot sessions per month | 500 | 2,000 | 5,000 |
| Shop in chat: Catalogue + Shopify / WooCommerce | — | ✓ | ✓ |
| Lead source & conversion tracking | — | ✓ | ✓ |
| Custom AI agent layer & knowledge systems | — | — | ✓ |
| Sales analytics: pipeline & conversion ROI | — | — | ✓ |
Your Chattbot asks five quick questions: what the customer needs, when, their budget, their role and location, and their contact details. It then scores the lead Hot, Warm or Cold. Hot leads go straight to a salesperson, Warm leads get tailored information and a booking link, and Cold leads join an opted-in nurture list. You can try the exact filter on this site.
Absolutely. We map the questions, answer options, scoring and routing rules with you, for example by product, region or deal size, and refine them monthly based on which leads actually close.
Leads are routed instantly by the rules you choose, such as round-robin, product, region or language. They appear in the shared team inbox and the mobile inbox app. With CRM integration, they are also created in your CRM with their source and answers.
Yes, with Power Up and Accelerate. Your WhatsApp Catalogue shows products with images, prices and details. Customers can add items to a cart in the chat, and Shopify or WooCommerce notifications keep them updated on orders and deliveries.
Power Up includes lead source and conversion tracking, so every WhatsApp lead is tagged with where it came from, such as an ad, website, QR code or Google profile. Accelerate adds sales analytics with pipeline and conversion ROI metrics.
No, and that’s the point. Your team chats from the shared inbox or mobile inbox app on your business number. Conversations belong to your business, managers can see them, and nothing is lost when someone leaves.
Templates are pre-approved message formats used when your business starts a conversation, for example a promotion, an order update or an appointment reminder. Meta reviews them to protect users from spam, and approval is often quick. We write your templates in your brand voice and manage submissions, so they get approved first time as far as possible.
We connect to Odoo, Zoho, HubSpot, Zendesk, Shopify, WooCommerce and Google Sheets, and to automation platforms such as Zapier, Make and Pabbly. Custom systems connect via APIs and webhooks. Lead capture with CRM integration starts on Power Up, and Accelerate adds deep CRM integration.
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Your details go only to the ChattComm team and are handled in line with POPIA. No spam, ever.
