Customer Care – Chattcomm

Mastering customer conversations on WhatsApp

The future of customer communication is here.

WhatsApp Success Solutions

JUMP START

R5,000pm

The essential WhatsApp solution designed to help startups and growing businesses scale effortlessly.

BUILT FOR

Ambitious small businesses & service brands ready to step beyond personal WhatsApp, look more professional & launch their official WhatsApp Business API presence with confidence.

Official Meta verification & authorisation
One strategically mapped Chattbot, built & launched end-to-end
Your brand using Meta-approved message templates
Go live everywhere: website widget, social channels, Google Business Profile, click-to-chat link & QR code
Shared team inbox answering in one place
1,000 inbound Chattbot sessions PM
1 Chattbot & 1 dashboard seat for your team
Basic lead capture & instant lead distribution
Mobile inbox app — chat on the go
Standard FAQ’s included
Guided onboarding & full Chattbot build done for you
Same-business-day email support (weekdays)
Quarterly check-in with your WhatsApp Success Strategist

MOST POPULAR

POWER UP

R10,000pm

A revenue-focused WhatsApp growth solution for inbound enquiries & outbound marketing to power your business.

BUILT FOR

Fast-growing businesses ready to turn every conversation into opportunity, connecting e-commerce, enabling WhatsApp to generate more leads, faster conversions, measurable growth as well as AI assisted service enquiries.

All JUMPSTART Features Plus…
Built in AI FAQ Responsebot for maximum query resolution
Click-to-WhatsApp ads with smart retargeting & carousel templates in Facebook and Instagram
Shop in chat: WhatsApp Catalogue & Shopify / WooCommerce notifications
Lead capture, plus APIs, webhooks & CRM integration
2,500 inbound Chattbot sessions PM
1,000 outbound marketing broadcast messages PM
2 Chattbots & 3 dashboard seats for your team
Scheduled & automated broadcasts
Lead source & conversion tracking
Monthly report & campaign insights review
Priority support during business hours
Monthly WhatsApp strategy session
Once off Team Dashboard training session

ACCELERATE

R25,000pm+

Custom enterprise level WhatsApp conversational commerce solutions for service, marketing and sales scale.

BUILT FOR

Established enterprises ready to transform WhatsApp into a powerful business tool and conversational commerce engine. Connecting teams, markets and customer journeys to hyper accelerate growth and service enquiry resolution.

All POWER UP Features Plus…
Advanced multi-Chattbot architecture with a custom AI agent layer
Deep CRM integration & instant lead distribution
Connect applicable AI models and knowledge systems
Conversion Intelligence & performance insights
10,000 inbound Chattbot sessions PM
5,000 outbound marketing broadcast messages PM
3 Chattbots & 5 dashboard seats for your team
Sales analytics: pipeline & conversion ROI metrics
Dedicated WhatsApp Success Strategist
Priority support with a 4-hour response time
Monthly WhatsApp strategy & quarterly business review

WhatsApp Chat Widgets

Boost your sales by utilising live engagements with the help of WhatsApp Live Chat Widgets.

It’s all about making it easy for your customers to connect and get their assistance!

You can use the power of WhatsApp to amplify your Customer Experience.

Your Dedicated Customer Service Agent

Deliver personalised, 24/7 service to make returns, exchanges and other customer assistance hassle-free.

Assign users to dedicated teams based on roles or shifts for streamlined communication and task management.

Let's chatt

Live Chattbots

Provide exceptional customer service by responding to inquiries anytime, day or night. Automated messages ensure your customers never feel left on read.

Stay engaged with potential customers by responding promptly. Automation keeps the conversation going, allowing you to qualify leads and nurture them towards a sale.

Upgrade Your Customer Experience! Offer Personalised, 24/7 Support with Our Easy-to-Use WhatsApp Live Chat.

Book a demo